All our height charts are handmade to order and delivery is usually within 10 days from ordering (often sooner!)

Returns & Refunds

Due to the made-to-order nature of each Family Rule, we can not provide a refund unless there is a fault with the product.
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If you would like to make an amendment to your order please email us within 48 hours of placing an order. After this point refunds/compensation will only be given if the ruler is faulty or damaged upon delivery as long as you have signed for you parcel as damaged when it arrived.
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Please do get in touch if you have any queries - we are always very happy to help where possible.
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Our full Returns & Refund policy forms part of the Terms & Conditions accepted at purchase.